Sigmoid Health

Sigmoid Health Privacy Policy

Updated July 1, 2022

The privacy, confidentiality and security of your information is very important to Sigmoid Health, Inc. (“Sigmoid,” “we” or “us”). We have prepared this Privacy Policy to let you know about the manner in which we collect, use, store, disclose and otherwise manage the information we may collect about you through your use of the Sigmoid website, www.sigmoidhealth.com, and mobile applications (collectively, the “Services”), and in any other circumstance in which you are provided with a copy of this Privacy Policy.

Note that the Services are not subject to the Health Insurance Portability and Accountability Act of 1996 (HIPAA), as amended, and its implementing regulations. Our Services are offered to you as a consumer, not as a patient of any health care provider or a member of any health plan.

How We Collect Your Information

Information You Provide to Us: We may collect information from you directly through your use of the Services. This information may include your name (including any former name(s)), address, age, date of birth, gender, contacts and family information, billing information, email address, telephone and facsimile numbers, social security number and other government identification, financial and insurance coverage information, health-related information that you directly input into the Services, user name and password, geolocation, mobile device identifiers, other information related to your user account, and any other information you provide in the course of interacting with us.

Healthcare Information We Obtain at Your Direction: The Services enable you to direct Sigmoid Health to obtain your health information from your healthcare facilities and providers, health insurers, and other entities. This may include your contact information and any/all information about your health and medical history including but not limited to healthcare appointments, services, tests, procedures, diagnoses, prescriptions, preexisting conditions, and other pertinent health-related information.

Information We Collect through Automated Data Collection Technologies: We may collect your information using automated data collection technologies as described in the “Additional Information about Our Services” section below. This may include, when available, your geolocation information.

Information We Obtain from Third Parties: We may obtain your information through third party sources such as lead generation companies, marketing partners, identity verification services, and Service Providers.

How We Use Your Information

We use your information:

Note that we may collect, use, and share information that does not identify you and could not reasonably be used to identify you (including information that has been aggregated, anonymized, or de-identified) except as prohibited by applicable law.

Promotional Email OptOut: You may choose to receive promotional email communications. If you have opted in or otherwise qualify to receive these forms of communication, and no longer wish to receive promotional communications by email, you may optout or unsubscribe by following the instructions that are included on each email.

Sharing Your Information

In the course of our business we may disclose your information to third parties in the following circumstances:

As Directed by You in the Course of Your Use of Our Services: You may be able to share your information with third parties, such as your healthcare providers, family members, or other entities.

Service Providers and Companies That Work With or on Behalf of Sigmoid: We share your information with Service Providers for operations, technology, payment, marketing, and other purposes. These companies may have access to your information to the extent necessary to perform their respective functions.

Sale of Business: Sigmoid may transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets to a third party as part of a merger, acquisition, bankruptcy proceeding, or other restructuring.

Legal Purposes: We may provide your information if we have a good faith belief that the law requires it, such as in response to a search warrant, subpoena, or other legally valid inquiry, order, or process, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose information to assist us in collecting a debt, or as necessary to exercise our legal rights or defend claims brought against us.

Additional Information about Our Services

Visiting our websites: In general, you can visit our website without telling us who you are or providing us with your business information. However, we collect the IP (Internet protocol) addresses of all visitors to our websites and other related information such as page requests, browser type, operating system, and average time spent on our websites. We use this information to monitor and improve our websites.

Cookies: Our websites use a technology called “cookies”. A cookie is a tiny element of data that our websites and our thirdparty technology providers can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. If you have registered with our Services, these cookies: (1) may let us know who you are, (2) may be necessary to access your account information in order to deliver the Services, and (3) will provide us and our service providers with information that we will use to personalize our Services and marketing activities. You may set your web browser to limit or block the use of cookies. However, should you decide not to accept cookies from our websites, you may limit the functionality we can provide when you visit our websites.

Tracer Tags: Our websites and email communications may also use a technology called “tracer tags”. These may also be referred to as “clear GIFs” or “web beacons”. This technology allows us and our thirdparty technology providers to understand which pages or content you view. These tracer tags are used to help us optimize and tailor our Services for you and other users or web visitors.

Software Development Kits: When you download and use a Sigmoid mobile application, we may use third party services to develop and deliver the software and to monitor your use of the application, including by associating your use and user account with mobile device identifiers and information about your use of third party websites and services.

Google Analytics: We may use automated technologies and applications, such as Google Analytics, to evaluate usage of our Services. We also may use other analytic means to evaluate our websites and services. We use these tools to help us improve the Services, performance, and user experiences. These entities may use cookies and other tracking technologies to perform their services. To learn how Google Analytics collects and processes data, please visit: http://www.google.com/analytics/learn/privacy.html.

How We Respond to Do Not Track (DNT) Settings: Some web browsers incorporate a “Do Not Track” (“DNT”) feature. At the present time, we do not respond to DNT signals.

Linked Services. The Services contains links to third-party websites (“External Sites”). These links are provided solely as a convenience to you and not as an endorsement by us of the content on such External Sites. Links to External Sites are not a referral or endorsement of any other entity, item, or service. The content of such External Sites is developed and provided by others. You should contact the site administrator or webmaster of External Sites if you have any concerns regarding such links or any content located on such External Sites. We are not responsible for the content of any linked External Sites and do not make any representations regarding the content or accuracy of any materials on such External Sites. You should take precautions when downloading files from all websites to protect your computer from viruses and other destructive programs. If you decide to access any External Sites, you do so at your own risk.

Information for Users from Outside of the United States

If you use the Services or provide us your information from outside the United States, your information will be transferred to, stored and processed in the United States and other countries where Sigmoid or its service providers operate in accordance with this Privacy Policy and applicable laws. Please note that data protection and consumer protection laws of the United States and such other countries may differ from the data protection or consumer protection laws in your country. By using the Services or providing us with your information, you understand that your information will be collected from and processed in the United States and other countries where Sigmoid or its service providers operate, and acknowledge that your information may be subject to access by law enforcement and other government entities, including courts and tribunals, in accordance with laws applicable in those jurisdictions.

Security of Your Information

We maintain administrative, technical, and physical safeguards designed to protect against unauthorized access, use, modification, and disclosure of your information in our custody and control. No data, on the Internet or otherwise, can be guaranteed to be 100% secure. While we strive to protect your information from unauthorized access, use, or disclosure, Sigmoid cannot and does not ensure or warrant the security of your information.

Children’s Privacy

Sigmoid does not knowingly collect personal information from children under the age of 16.

California Residents

If you are a California resident, your information may be covered by the California Consumer Privacy Act (CCPA). The below disclosures apply to the extent the CCPA applies to Sigmoid’s collection and processing of your data, subject to any applicable exemptions.

“Personal Information” We Collect: The categories of “personal information,” as defined in the CCPA, that we collect include:

Sigmoid may obtain, use, and share these and other data categories as detailed in the “How We Collect Your Information,” “How We Use Your Information,” and “Sharing Your Information” sections of this Privacy Policy, above.

“Sales” of Personal Information: We do not “sell” your personal information as that term is defined in the CCPA.

Your California Privacy Rights: You may have the following rights with respect to your personal information under the CCPA:

(i) Right to Know About Personal Information Collected, Disclosed, or Sold: You may have the right to request that we provide certain information to you about our collection and use of your personal information over the past twelve (12) months. Specifically, you may have the right to request disclosure of:

(ii) Right to Request Deletion of Personal Information: You may also have the right to request that we delete any of your personal information that we collected or maintain about you, subject to certain exceptions.

(iii) Right to Correct Inaccurate Personal Information: You may also have the right to request that we correct inaccurate personal information we maintain.

(iv) Right to NonDiscrimination for the Exercise of a Consumer’s Privacy Rights: We will not unlawfully discriminate against you for exercising any of your applicable privacy rights.

Exercising Your California Privacy Rights: To request to exercise your CCPA rights described above, please submit a verifiable consumer request to us by using the information in the “Contact Us” section below. Only you or your “authorized agent,” as defined in the CCPA, may make a verifiable consumer request related to your personal information.

Your verifiable consumer request must: (i) provide sufficient information that allows us to reasonably verify that you are the person about whom we collected personal information or an authorized representative; and (ii) describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format: We will make our best effort to respond to a verifiable consumer request within fortyfive (45) days of its receipt. If we require more time (up to ninety (90) days), we will inform you of the reason and extension period in writing. Within ten (10) business days of receiving the request, we will confirm receipt and provide information about its verification and processing of the request. Sigmoid will maintain records of consumer requests made pursuant to the CCPA as well as our response to said requests for a period of at least twentyfour (24) months.

Changes to this Privacy Policy

At times, it may be necessary for us to make changes to this Privacy Policy. We reserve the right to change this Privacy Policy and any of our policies or procedures concerning the treatment of information collected in connection with the Services. Where we make material changes to this Privacy Policy that reflect material changes in how we use your information we may notify you of those changes. You can determine when this Privacy Policy was last revised by referring to the “Updated” legend at the top of this page. Any changes to our Privacy Policy will become effective upon posting of the revised Privacy Policy on the Internet, which will be accessible through the Services. Use of the Services following such changes constitutes your acceptance of the revised Privacy Policy. We encourage you to bookmark this page and to periodically review it to ensure familiarity with the most current version of our Privacy Policy.

Contact Us

Please feel free to contact us at any time if you have any questions or comments about this Privacy Policy.

You can contact us or otherwise communicate your privacy concerns by:

Sigmoid Health, Inc.
Attn: Legal
2855 Kifer Rd Ste 230
Santa Clara, CA 95051-0831